I just got off the phone with Samantha from Pet Ag. She was a delight to speak with and very concerned about the "grit" that many of us are experiencing with Esbilac. I explained to her that I had two cans that were about a year old and stored in the freezer that had no grit when mixed but that the new can I recently purchased leaves a substantial oily grit film on the inside of the mixing container. All three cans were purchased from Amazon. She asked for the numbers from the bottom of the can so their quality control team can check the samples they retain from each batch to see if the problem is on their end or somewhere else in the chain of distribution. Evidently, the product can change when it is exposed to heat anywhere along the line of distribution. She genuinely seemed concerned.
She would like to hear from other folks that may be experiencing similar problems. Pet Ag will send a replacement can of the product, which is a nice thing to do. Samantha's number is 816-460-6255.
I was trying to find a way to continue to be able to use this can of Esbilac and reduce the grit and discovered that once it's mixed with water and I blend it in a blender it seems to reduce the grit substantially. Because it is all frothy afterwards it does have to sit in the refrigerator for several hours, but that's recommended anyway.
On another note, as I was talking with her she asked if I had ever used the goats milk Esbilac. I hadn't but asked how it compared with the Esbilac. She said the fat, protein and all the other nutrients are the same, but that the goats milk Esbilac has whole goats milk in it and no preservatives so it's easier to digest. I think this might be a good alternative to Esbilac for pinkies or those squirrels that are having a difficult time digesting Esbilac and need something long term.
Thoughts anyone?